Privacy Policy

At Bella Luz Fotografía ("we," "us," or "our") we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and what your rights are. By using our website bellaluzfotografia.com or contacting us, you agree to the practices described here.

1. Information We Collect

We collect information in two ways:

• Information you provide: your name, phone number, email address, event details (date, location, type of session), and any message you send us through our booking forms, WhatsApp, email, or phone calls.
• Information collected automatically: when you visit the site, we collect technical data such as your IP address, browser type, pages visited, and time spent, using analytics tools like Google Analytics and Microsoft Clarity.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and booking requests.
• Coordinate and deliver our photography services.
• Send you confirmations, reminders, and your gallery deliveries.
• Improve our website and our clients' experience.
• Comply with legal and accounting obligations.

We do not sell or rent your personal information to third parties.

3. Photographs and Galleries

The photographs we take during your session or event are delivered through a private online gallery. We only share images publicly (on social media, our portfolio, or promotional materials) with your consent. If you prefer that your photos not be published, just let us know and we will respect your decision.

4. Cookies and Analytics Tools

Our site uses cookies and similar technologies through Google Analytics and Microsoft Clarity to understand how visitors use the site. These services may record data anonymously or pseudonymously. You can disable cookies in your browser settings, although some site features may be affected.

5. Sharing Information with Third Parties

We may share your information with trusted service providers that help us operate, such as:

• Messaging and communication platforms (for example, WhatsApp).
• Email and SMS providers used to send confirmations.
• Web analytics services (Google Analytics, Microsoft Clarity).
• Gallery and cloud storage platforms.

These third parties only access the information necessary to provide their services and are required to protect it. We may also disclose information when required by law.

6. Data Retention

We retain your personal information only for as long as necessary for the purposes described in this policy or as required by law. Photo galleries are stored in the cloud for up to two years after delivery, unless otherwise agreed.

7. Your Rights

You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, contact us at [email protected] and we will respond as soon as possible.

8. Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect information from minors without the consent of a parent or guardian. When we photograph minors (for example, at quinceañeras, baptisms, or family sessions), we do so with the authorization of a parent or guardian.

9. Security

We take reasonable measures to protect your information against unauthorized access, use, or disclosure. However, no method of internet transmission is 100% secure, so we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with a new "last updated" date. We encourage you to review it periodically.

11. Contact

If you have questions about this Privacy Policy, contact us:

• Email: [email protected]
• Phone: (629) 321-8556